Every consult request, none left in voicemail
DomePortal™ puts chats, forms, call-backs, and bookings in one queue. Instant alerts mean a referring dentist’s patient and a same-week Invisalign inquiry both get a fast reply.
Most practices don't lose case starts in the chair, but in the inbox
When a parent needs braces for a teen, or an adult wants aligners, they don't contact just one practice. They contact several, and they book the free consult with the one that gets back to them. Meanwhile, at most practices, new inquiries are scattered across email, voicemail, website forms, and GP referral notes, with no one place to see them all.
The result is predictable. About 23% of inbound web leads never get a response at all.4 Not because the practice didn't want the consult, but because nobody saw the after-hours message or the referring dentist's note in time.
That's why every OrthoDome™ website comes with lead management built-in. Every inquiry lands in one place, your treatment coordinator is alerted instantly, and nothing depends on someone remembering to check a voicemail box.
Here's how we keep every free consult from going cold. Learn More
of practices never respond to a new inquiry at all.4
When a practice doesn't reply, that free-consult request usually goes to a competitor who does.
of online healthcare booking attempts actually succeed. Friction and slow follow-up kill the rest.10
Without tracking consults and case starts, you can't tell which marketing works or who's still waiting.
Here's how we keep every free consult from going cold. Learn More
Every free-consult path, in one pipeline
Right now, a new patient might reach you by phone, by email, through a website form, in DomeChat™ after dinner, or via a referring dentist. With OrthoDome™, all of it lands in one dashboard, so your TC checks one place instead of four.
Each lead shows up with their name, contact details, treatment interest, whether it's a child/teen/adult, and where they came from. No more piecing together a voicemail, an email thread, and a half-filled form to figure out who's waiting on a free consult.
And because it's built into your website, there's nothing for you to set up. The day your site goes live, every inquiry starts flowing into the same organized consult pipeline.
Every chat, form, booking, and GP-referral inquiry in one view.
Name, contact, treatment interest (braces, aligners, etc.), and age band.
Where every lead came from: after-hours web, Google, or referring GP.
Know the moment a consult request comes in
When someone contacts an orthodontist, they're usually contacting several. The practice that responds first is the one they remember, and very often the one they book for a free consult.
The moment a new inquiry comes in (including after-hours web chats and GP-referral follow-ups), your team gets a text or email. The alert arrives right away, not the next morning, so follow-up can happen while they're still comparing practices.
A text or email the moment a new free-consult lead arrives.
Alerts that reach the right person on your team, often your TC.
Works on any phone, with nothing to install.
From first message to case started
Every lead gets a clear status (new, contacted, consult booked, or case started) so anyone on your team can see exactly where things stand and who still needs a call back before a competitor books them.
Nothing gets lost to memory. The full history of every conversation is saved automatically, so weeks later your TC can pull up exactly what was said about braces vs aligners and pick up right where you left off.
And your leads are always yours. Need them somewhere else? Export everything in one click to a simple spreadsheet, with no asking us and no waiting.
Clear status: new → contacted → consult booked → case started.
Full history of every conversation, saved automatically.
One-click export to a spreadsheet whenever you need it.
78% of customers buy from the first practice that responds to their inquiry.5 Never let a free consult go cold again.
Lead management comes built into every OrthoDome™ website, with every inquiry in one place, your TC alerted instantly, and nothing slipping through, whether web leads, after-hours chats, or GP referrals. There's nothing to set up and nothing extra to buy.
One plan. Nothing slips through.
Lead management isn't an add-on or another tool to learn. It comes built into your OrthoDome™ website and works from day one, all part of your monthly plan.
One consult pipeline
Web chats, forms, bookings, and GP-referral inquiries land in one organized place.
Instant TC alerts
Your treatment coordinator gets a text or email the moment someone reaches out.
Through case start
Track every person from first message → consult booked → case started.
Follow-ups that don't go cold
Know who's waiting on a free-consult call back, including after-hours web leads.
Export anytime
Your consult pipeline is yours. Download everything to a spreadsheet in one click.
No setup for you
It comes built into your OrthoDome™ site, ready on day one.
Lead management and intake guides
- How to Grow Your Orthodontic Practice: 7 LeversHow to grow your orthodontic practice: seven levers covering GP referrals, local SEO, website conversion, speed-to-lead, case acceptance, ads, and retention.
- Orthodontic Marketing: The 2026 PlaybookOrthodontic marketing playbook: local SEO, website conversion, paid ads, GP referrals, social proof, and retention, plus a 90-day plan and spend benchmarks.